Thursday, January 24, 2008

My Opinion #1

Outsourcing jobs shows disrespect for those qualified people around us. James F. Parker, CEO of Southwest Airlines, said, “People matter most, we all know that. But most companies would rather slash costs, cut headcount, replace well-paid employees with lower-paid employees or outsourced workers, and reduce customer service.” Companies who outsource do not seem to care about their people or products. Why do companies charge ridiculous prices for software, replace qualified personnel with cheap Indian labor, and/or have customer service people we cannot understand? The answers are: Money, and looking good on quarterly reports. Such companies do not care about their employees – only about themselves. In the computer industry, thousands of jobs are being “shipped” to India and other countries. This creates: Job loss in the USA, products that come back worse than before, and angry customers who are dissatisfied with the products they are buying. If companies treat their employees with respect by not outsourcing, minimizing layoffs, and having competitive pay rates, they will see an increase in productivity and sales. Happy employees produce well-designed products, which produce happy customers. Companies should say “No” to outsourcing.

link to article I wrote about

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